The purpose of this notice is to make you, our clients, aware of what personal data we will collect and hold about you, why we hold it, and how it will be used or shared. We recognise the requirement to treat all personal information in an appropriate and lawful manner that complies with the Data Protection Act 1988: General Data Protection Regulations (May 2018) Awesome Pawsome Pet Supplies is the trading name for Awesome Pawsome Pet Supplies Ltd. All questions relating to this notice and our privacy practices should be raised with Awesome Pawsome Pet Supplies in writing and emailed to info@awesomepawsomepetsupplies.co.uk The source of any personal data, or personal information collected, will be when you complete our “contact us” form, contact us directly via info@awesomepawsomepetsupplies.co.uk, place an order via our online store, or through direct communication with yourself. You may visit our site anonymously, however information that may otherwise be collected will include: -Your name, address, contact home and/or mobile telephone number, email address and where applicable, your social media username if you join our social media website. We will use your personal date, or information, to: -To register you as a new customer and store login credentials for accessing the members area of our website. -To process and manage payments, transactions or orders, including contacting you directly regarding orders or enquiries. -To collect and recover money owed to us, or to refund money owed to the customer (as per our returns/refunds policy) – for these purposes your personal data may be disclosed to our payment services providers only to the extent necessary. -To provide our insurers, and/or professional advisors (only to the extent necessary) to maintain insurance cover, obtain professional advice, to establish, exercise or in defence of legal claims, as advised by legal guidance. -To ask you to leave a review, provide feedback or take a survey: which may include the option of entering or partaking in a prize draw, or competition. -To personalise your experience on our website, improve the content and usability of our website. -To improve our customer service -To send direct marketing by email – to stop receiving marketing by email, either click “unsubscribe” in any email communication we send you; or contact us directly at info@awesomepawsomepetsupplies.co.uk This website will use cookies in order to: -Authenticate and identify you when you visit the website, and as you navigate our website. -Identify whether you are logged into our website. -To personalise your experience on our website with information about your preferences -To protect user accounts, including preventing fraudulent use of login credentials, and to provide general website protection. -To display advertisements that we believe are relevant to you. -To analyse the use and performance of our website and services. -To track items placed in your cart, and in the event of an abandoned cart, be used to send reminders to you directly via email. -Our service providers use cookies and these may be stored on your computer when you visit our website. -You have the right to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser. Blocking some, or all, cookies will have a negative impact on the usability of our website and you may not be able to use all of the features available on our website. We have put in place appropriate security measures to protect your personal data or information. from being accidentally lost, used or accessed in an unauthorised way. You have the right to request access, correction or erasure of your personal data. To do so please contact us directly on info@awesomepawsomepetsupplies.co.uk Your data will be retained for as long as is necessary to fulfil the purposes for which it was collected, this may include any legal, accounting, or reporting requirements. This privacy policy was last updated on 30/07/2023